Listen in as Sarah talks about the parallels between coaching and the hospitality industry. “The goals of both are to make an individual feel seen and heard, to make a person feel that their preferences matter, and to recognize that we don’t all want the same things, and that we all have a unique set of values. It’s about feeling special. It’s the knowledge that there is some magic in creating that kind of experience with both guests and coaching clients.”

This was recorded live on April 17, 2014 on The Coaching Perspective Radio Show on OCTalkRadio.net.