Quality Assurance makes sure that you are doing the right things, the right way. It does this by creating systems, procedures and standards for doing processes. This discussion will look at some of the simple ways to take routine, repetitive tasks and create time saving systems that will also insure a standard level of quality output. Using these methods you can consistently produce high levels of service in less time, with less effort, and less stress.

Recorded live on The Coaching Perspective Radio Show on October 6, 2016 on OCTalkRadio.net