“What You Need to Know About Listening” with Jon White, Executive Coach and Author. We are born with the ability to hear, but we have to learn how to listen. The problem is, what we often learn is wrong and we carry those bad habits though the rest of our lives. Jon will share what he and co-author Alexandra Taketa are trying to accomplish with the Leadership Edition of their new book What You Don’t Know About Listening (Could Fill a Book).